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You’ve closed the dream candidate, now what?

16.08.2024

Dan Bowyer
Partner​

"The journey to the top is long. Make sure you enjoy the ride!"

Dan Bowyer

Partner​

Dan has more than 20 years of entrepreneurial experience, having built and exited 2 startups and angel invested in many more. He’s most passionate about connecting people, product and process, creating something from nothing. ​At SuperSeed Dan looks after partnerships and portfolio companies, alongside new and existing investments. ​

Shiny new recruit
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TL;DR

A short SuperSeed checklist for start-up hiring managers on what to do after a candidate signs: keep in touch before they start, do not assume they are up to speed after week one, and set clear goals and probation milestones early.

Key Takeaways
  • Keep communicating between contract signing and start date, introduce the new hire to the team and offer material in advance.
  • Run an "entry interview" to learn where the person found you, why they joined and how recruitment could improve.
  • Agree probation milestones and SMART goals or OKRs early, and use 1- and 3-month check-ins to receive feedback as well as give it.

Finding the right team member to fill a role can be tough, but don’t take your foot off the gas just because the contract is signed. The real work starts now…

Here is a high level cheat sheet if you’re hiring, to ensure you get the best possible lift off with new hires.

Do’s

  • Maintain communication between contract signing and start date.
  • Introduce them to the team (on Slack/Teams if working remote).
  • Ask them if they would like to receive material in advance of their start date.
  • You’ve heard of an exit interview, what about an entry interview? These can give you all sorts of useful insights, e.g. where the person found you, why they joined, how you could improve the recruitment process, what were their perceptions of the business from the outside.

Don’ts

  • Don’t make assumptions about their existing knowledge (of your product & business).
  • In the first few weeks there is a large amount of information to take in. Don’t assume that if you’ve told them once, they will be up to speed.
  • 1 and 3 month check ins aren’t just to feedback, use it to receive too.
  • Don’t assume once week 1 is over that they’ll be settled in.

Hacks

  • If you don’t have budget for SWAG, think sideways. For example at a previous company we sent out hand written “Welcome to the Team” cards to all new joiners in the week’s before they joined. Every single new hire mentioned this in their first week. It’s the small things.
  • You’ve just hired your latest member of your recruitment team! Share with them your current hiring requirements and ask if they know anyone. Great people attract great people.
  • Agree milestones early on that need to be checked in order to pass probation. No surprises.
  • Work collaboratively to set SMART goals or agree OKR’s so there is complete clarity and buy in.

Frequently Asked Questions

What is an entry interview?

The counterpart to an exit interview, held with a new joiner. It can reveal where they found you, why they joined, how the recruitment process could improve and how the business is perceived from outside.

How can a start-up make new hires feel welcome without a swag budget?

The post suggests low-cost personal touches, such as handwritten "Welcome to the Team" cards sent in the weeks before a new joiner starts. At the author's previous company, every new hire mentioned them in their first week.

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